CORPORATE COMMUNICATIONS & PUBLIC RELATIONS MANAGER

CORPORATE COMMUNICATIONS & PUBLIC RELATIONS MANAGER

Administrative Personnel

corporate communications

24, Samora Machel Road, Asylum Down, Accra, Korle-Klottey Municipal District, Greater Accra Region, Ghana

Ghana

Accra

Asylum Down

• •5675077, -0.2059738

gh

Greater Accra Region

Korle-Klottey Municipal District

Samora Machel Road

24

Title of positionManager Corporate Communications and Public Relations

Location of the JobCommunications Division, AccraNumber of subordinates: 3Reports to: Executive Director (Business Development) and Lead ConsultantObjectives/core purpose of the job: Coordinate and ensure the strategic direction of the Communications function of the organization. Context (Global Influences, Environmental/Industry demands, Organisational mission etc. ) Global Influences- Fast-paced- Competitive- Difficult economic environment- Technological Era Environmental/Industry demands:- Requires creativity- Strategic and analytical Thinking- Broad-mindedness and openness to ideas- Be media savvy- Team-oriented- Proactive and show initiative- Communicative- Focused juggler- Ready to work long hours- Ability to multi task, work in teams- Ability to network effectively- Tech Savvy- Strong Interpersonal Skills- Strong networking skills-

Responsibilities and Duties: Oversee day-to-day operations of the department• Coordinate annual planning and ensure that Monthly reports are developed in line with departmental annual plans• Ensure that the department is running efficiently• Work with management team to design strategies and set goals for growth• Ensure that organization optimizes expenses through efficient budget management of the communications departmentEnsure that communications team works productively and develop professionally• Ensure that recruitment and training of new employees in the communications department are in line with the organisation’s growth strategies• Drive team cohesion and build positive team spirit amongst the Communications Team• Ensure proper project management management and staff management vis a vis workload and activity pipeline• Work with Human Resources and management to ensure retention of good staffEnsures that the Communication team develops the relevant Communication strategies and plans for clients. • Ensure client satisfaction throughout the client life cycle through effective client management practices• Ensure adherence to the company’s client management guidelines• Evolves appropriate communication plans to support the operational/marketing plans of clients. • Coordinate and analyze regular client health checks and flag any issues and solutions. Work with Business Development and Operations departments to ensure that the business is promoted/marketed effectively through brand building activities and other relevant strategies. • Work with BD to develop strategies to retain and win business to ensure profitability and positive bottom line. • Gathers data on specific client activities to facilitate the development of proposals for assigned clients. • Ensures that plans/proposals and concepts developed are implemented efficiently. • Work with BD to develop the relevant strategies to promote the company’s to past, current and potential clients• Ensure that the organization is marketed efficiently to both internal and external stakeholders i. e staff, board, clients etc. • Utilize professional networks to gather insights and competitor information and potential leads and share information Planning and Reporting▪ Develops annual plans from which weekly, monthly and quarterly reports are developed. ▪ Prepares activity, contact, weekly, and monthly reports on work done for clients as required. ▪ Supervises the preparation of activity, contact, weekly, and monthly reports on work done for clients by staff of the department Supervision/People Management▪ Undertake coaching of assigned staff▪ Undertake assessment of assigned staff▪ Assist with providing advisory services to clients▪ Assist in providing advisory services to the organization▪ Bi annual evaluation and career development of staff Planning and Reporting ▪ Directly supervises the development and implementation of annual, quarterly, monthly and weekly plans▪ Support the development of quarterly reports on the work of the department Social Media Management • Develop and implement social media strategies for clients including