Cyber Security Control Operations Analyst

Job Detail

Job ID 82884

Career Level Others

Experience 5 Years

Gender Any

Qualifications Bachelor's Degree

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Job Description

JOB DESCRIPTION

Cyber Security Control Operations Analyst

Company: Telecel Ghana

Location: Accra, Ghana

Employment Type: Full-Time

Application Deadline: 30 August 2026

About Telecel Ghana

Telecel Ghana provides telecommunications, broadband, and digital services that connect individuals, businesses, and communities across Ghana.

As the digital landscape continues to evolve, Telecel Ghana is committed to protecting its customers, systems, data, and business operations through strong cybersecurity practices and proactive risk management.

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We are seeking a technically skilled, analytical, and proactive Cyber Security Control Operations Analyst to join our cybersecurity team and help strengthen the organisation’s security posture.

About the Role

The Cyber Security Control Operations Analyst will operate, monitor, and continuously improve cybersecurity controls across endpoints, networks, cloud environments, email, web platforms, and data systems.

The successful candidate will identify and respond to potential threats, manage security technologies, support vulnerability remediation, enforce data protection controls, and provide actionable security insights to help protect Telecel Ghana’s digital infrastructure.

Key

Responsibilities

Cybersecurity Operations & Control Management

Configure, operate, monitor, and maintain cybersecurity controls across endpoints, networks, and cloud platforms.

Monitor security controls to ensure they operate effectively and align with established cybersecurity policies and standards.

Administer endpoint security solutions to detect and prevent malware, ransomware, unauthorised access, and other threats.

Configure and monitor endpoint protection platforms, firewalls, and intrusion detection and prevention systems.

Maintain strong cybersecurity hygiene across user devices and technology environments.

Review security alerts, investigate suspicious activity, and escalate confirmed or potential incidents through established procedures.

Data Protection & Loss Prevention

Implement and enforce Data Loss Prevention (DLP) policies and controls.

Apply data classification

requirements to ensure sensitive information receives appropriate protection.

Monitor encryption, labelling, access controls, and other safeguards for sensitive data.

Identify potential data leakage and exfiltration risks and support timely investigation and remediation.

Ensure data protection controls align with organisational policies and applicable regulatory

requirements.

Threat Detection & Intelligence

Operate threat intelligence platforms to identify emerging threats, anomalous behaviour, and potential security incidents.

Analyse external threat intelligence feeds and incorporate relevant findings into cybersecurity monitoring and incident-response activities.

Monitor security events for indicators of compromise, suspicious behaviour, and potential data exfiltration.

Support the identification, investigation, containment, and escalation of cybersecurity incidents.

Stay informed about emerging cyber threats, attack techniques, vulnerabilities, and industry best practices.

Email, Web & Cloud Security

Monitor and enhance email security and filtering systems to defend against phishing, spoofing, spam, malware, and other malicious content.

Configure and monitor web content controls to reduce exposure to malicious websites and traffic.

Implement and monitor cloud security controls, including identity and access management (IAM) and security monitoring.

Review security configurations and recommend improvements to strengthen cloud and digital environments.

Vulnerability Management

Conduct regular vulnerability scans across systems, applications, and technology environments.

Support penetration testing activities and analyse identified security weaknesses.

Coordinate and monitor patch deployments to address identified vulnerabilities.

Prioritise vulnerabilities based on risk, business impact, and defined service-level agreements (SLAs).

Track remediation activities and escalate overdue or high-risk vulnerabilities.

Maintain accurate records of vulnerabilities, remediation actions, and outstanding risks.

Reporting & Continuous Improvement

Generate reports on cybersecurity control effectiveness, incidents, vulnerabilities, trends, and security performance.

Maintain detailed documentation of security configurations, processes, controls, and audit trails.

Analyse security data to identify control gaps and opportunities for improvement.

Recommend practical improvements to strengthen cybersecurity controls and operational resilience.

Work with cross-functional teams to align cybersecurity

requirements with business needs.

Support audits, compliance reviews, security assessments, and other assurance activities.

Qualifications and Experience

The ideal candidate should have

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}A Bachelor’s Degree in Cybersecurity, Information Security, Computer Science, Information Technology, Information Systems, or a related field.

At least 2 years of progressive experience in cybersecurity or a related field, with significant hands-on technical security experienc