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Front Desk Receptionist
Front Desk Receptionist
Tourism, Hotels, Restaurants
Tourism Business Management
Kaneshie, Accra, Okaikoi South Sub Metropolitan District, Accra Metropolitan District, Greater Accra Region, Ghana
Ghana
Accra
Kaneshie
gh
Greater Accra Region
Accra Metropolitan District
Okaikoi South Sub Metropolitan District
The Front Desk Receptionist will serve as the first point of contact for walk-in clients, phone inquiries, and general office visitors. She will support the day-to-day administrative functions of the office and ensure clients receive a warm and professional experience at all times.
Key
Responsibilities• Greet and attend to clients, visitors, and walk-ins in a courteous and professional manner• Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff• Manage appointment scheduling, bookings, and client records• Handle incoming and outgoing correspondence (emails, letters, packages)• Maintain a clean, organized, and welcoming front desk area• Provide accurate information
about the company's travel packages and services• Support administrative staff with data entry, filing, and document preparation• Coordinate with the travel consultants to ensure smooth client flow• Handle petty cash and basic reception-level transactions where required• Maintain a logbook of daily visitors and activities
Qualifications &
Requirements• Minimum of Diploma/Degree in Business Administration, Hospitality, Tourism, or a related field is an added advantage• Previous experience in a receptionist, front desk, or customer-facing role is preferred• Excellent communication and interpersonal skills• Good command of spoken and written English• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills• Well-presented, professional appearance, and a warm, welcoming demeanor• Ability to multitask and stay organized in a busy environment• Honest, reliable, and punctual Must reside in Kaneshie or its surrounding environs (e. g. , Abeka, Darkuman, Dansoman, Abelemkpe, Odorkor, Mamprobi)Remuneration Package Amount Monthly
Salary GHS 1, 500 – GHS 2, 000 Allowances Depends on experience and efforts Growth and Travel opportunitiesEmployment Type Full-Time
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